Privacy, wellness terms & support
Your data. Your choices.
Clear information about what SuvaHealth saves, the permissions you choose, and how to get help.
Effective October 6, 2026 · Provided by TheraSuva LLC
01 · Privacy policy
What stays with you.
This policy covers the SuvaHealth app and the support you request for it. SuvaHealth is a general-wellness app with a local profile; you do not need to create a server account. It does not include usage analytics, advertising trackers, or a public social feed. We do not sell your personal wellness data or use it for targeted advertising.
Your profile and saved fitness history are stored on your device. Apple Health, precise location for runs, and notifications are optional. Maps, device services, outside links, and support email have separate processing explained below.
Information you add and how the app uses it
SuvaHealth stores the details you enter locally to personalize your experience and show progress. Depending on the features you use, this includes:
- Your name, age or birth date, height, current and goal weight, calorie-estimate preference, activity level, wellness goals, and plan pace.
- Your trainer preferences, experience level, body focus, available time, chosen training days, workout completions, and session history.
- Weight entries, mood check-ins, Mind session choices and completions, before-and-after check-ins, and optional private reflections.
- Saved runs, including route coordinates and timestamps, available GPS accuracy and altitude readings, duration, distance, pace, and optional notes.
- Your reminder preferences, daily progress, streaks, and any supplement routine entries you choose to save.
These records support on-device plans, estimates, reminders, and progress views. SuvaHealth does not upload these private histories to a TheraSuva account or wellness-data server. There is no in-app cloud-sync service.
Optional Apple Health connection
On supported Apple devices, you can choose to let SuvaHealth read step counts and active energy burned from Apple Health. The app uses these readings for activity summaries and calorie estimates. Its current integration is read-only: SuvaHealth does not write workouts, weight, or other records to Apple Health.
SuvaHealth does not send these Health readings to TheraSuva servers, advertising networks, or analytics services, or use them to select advertising. You can disconnect the integration in the app and review or revoke its permissions in Apple Health. Denying permission does not prevent you from using the other wellness features.
Optional precise location and running
Location is requested when you prepare an outdoor run. With your permission, the app checks your location to find a usable GPS signal before you start. A route and run statistics are recorded only after you tap Start run. Recording works while SuvaHealth is open; it pauses when the app goes into the background or the screen locks. It does not request background-location permission or record a route in the background.
Saved route coordinates and run statistics remain in the app's local history. You can choose not to allow location and still use workouts, Mind sessions, and other features. Without usable precise location, route recording, distance, and pace may not work accurately.
Maps and Apple device services
The iOS run map uses Apple's mapping services to display the surrounding map. Loading a map can involve Apple processing the visible map area, device and network information, and location-related information under its own privacy practices. This service processing is separate from the route history saved locally by SuvaHealth; local storage does not mean every platform service works without network requests.
You can read Apple Maps & Privacy for details. Apple also manages App Store downloads, operating-system permissions, and any device backup or diagnostic services you enable under its own settings and policies.
Optional reminders
If you enable reminders and allow notifications, SuvaHealth schedules them locally on your device. Notification delivery is handled by the operating system and can be affected by your device settings. Reminder scheduling does not require a TheraSuva messaging account or transmit your wellness history to a push-notification server. You can turn reminders off in the app or change notification permissions in device settings.
Outside links and support email
Discover includes optional TheraSuva supplement links that open Amazon outside the app. Educational, App Store, and website links also open third-party destinations. When you visit them, those providers may receive information such as your IP address, browser or device details, and interactions under their own privacy policies. SuvaHealth does not attach your saved Health readings, private reflections, or route history to product links. Purchases, payment information, and orders are handled by the retailer, not SuvaHealth.
If you email support@therasuva.com, we receive your email address and the information or attachments you choose to send. We use these to reply, troubleshoot, and manage your request; our email provider processes the message for delivery and storage. Please avoid sending private route maps, Health records, or other sensitive information unless it is necessary for your question. Visiting this support page does not give us access to your app history.
Retention, deletion, and device backups
Local records remain available until you remove them where the app offers that option, delete your profile, or remove the app's local data. Some history views keep a limited amount of recent data; for example, the current run history stores up to 40 saved runs. History is not a permanent backup.
To reset your data, open Profile → Privacy & data → Delete profile and confirm. This removes SuvaHealth's saved profile, wellness progress, weight entries, workout history, Mind records and reflections, run routes and notes, and reminder settings from its local storage, and cancels scheduled app reminders. It does not erase the original records in Apple Health, information held by outside websites or retailers, or messages you sent to support.
Device backups, device transfers, or operating-system services may retain or restore app data according to your settings. Deleting a profile does not remove older device backups; manage those separately with your device or backup provider. SuvaHealth does not provide its own cloud backup or guarantee recovery after deletion or a device change.
Support messages are kept as needed to handle the request and any applicable recordkeeping obligations. Email us to ask about deleting information you sent to support. Because your app history is local, we cannot view, export, or erase it remotely.
Security, age, and changes
Protect your device with a passcode and keep its software up to date. The app relies on local storage and operating-system protections; we do not promise that local data is immune to loss or unauthorized device access.
Personalized trainer and calorie plans are intended for adults 18 and older, and the app is not designed for children. If you believe a child has sent personal information to our support team, contact us so we can address it.
We may update this policy when the app or its data practices change. The effective date above identifies the current version. Questions about this policy or your privacy choices can be sent to support@therasuva.com.
02 · Wellness terms
Support for a routine. Not medical care.
SuvaHealth offers general-wellness education, bodyweight workout guidance, Mind exercises, and personal progress tracking. These use guidelines explain its intended limits; they do not replace the license or terms that accompany your App Store download. Apple's Standard End User License Agreement is available from Apple.
Choose what is appropriate for you
The app is not a medical device and does not diagnose, treat, cure, or prevent disease. Personalized trainer and calorie plans are for adults 18 and older. Age, schedule, experience, and body-focus selections help tailor a plan, but they do not replace a fitness assessment or qualified professional supervision.
Ask a qualified healthcare professional before making significant diet, exercise, or supplement changes, especially if you have an injury or health condition, take medication, are pregnant or nursing, or have concerns about safely exercising. Use a clear, stable space, start at a comfortable level, and choose an easier option or skip a movement when needed. Do not push through pain or other concerning symptoms.
Estimates and progress are not guarantees
Calorie targets, BMI, activity energy, weight trends, scores, streaks, and workout recommendations are estimates or motivational summaries. GPS, distance, pace, and timing can be affected by signal quality, device settings, interruptions, and the app's foreground-only recording. They may not be accurate for every person or situation. Do not use these numbers for medical decisions, navigation, emergency response, or safety-critical purposes.
Calorie and weight features may not be appropriate for everyone, including people with a history of disordered eating. Seek individualized professional guidance if you are unsure. No specific fitness, weight, or mental-health outcome is promised.
Mind sessions and urgent help
Breathing, grounding, focus, and wind-down sessions are general-wellness tools, not therapy or treatment for a mental-health condition. Keep breathing comfortable and stop if a practice feels unhelpful or causes dizziness or distress. The app is not monitored and cannot provide crisis support. For immediate danger or a medical emergency, contact your local emergency services; for ongoing concerns, seek a qualified professional.
Supplements are optional
TheraSuva supplements are optional and are not required to use SuvaHealth. Product suggestions are not medical prescriptions or guarantees of benefit. Review current product labels, ingredients, directions, warnings, and possible medication interactions with a qualified healthcare professional. Retailer prices, availability, checkout, shipping, and return policies are controlled by the retailer.
Your device and saved history
You control the details you enter and the permissions you allow. Keep your information current when you want the plan to reflect a change. Features may change with app updates, and local history can be lost through deletion, storage problems, or a device change. Do not rely on SuvaHealth as your only record of important health information.
03 · Support
A little help, when you need it.
For app questions, bugs, accessibility feedback, or privacy requests, contact the TheraSuva team. Include your device model, iOS version, app version, and a short description of what happened. Do not include passwords or sensitive personal records.
Email SuvaHealth supportChange your workout plan
Open Body → Plan to review your trainer setup, training days, experience, time, and body focus. Your personal details are in Profile.
Apple Health is not updating
Open Profile → Health connections to connect or sync. In Apple Health, review SuvaHealth's permissions for steps and active energy. If your device does not support Apple Health, the other app features remain available.
Record an outdoor run
Allow SuvaHealth's location permission and Precise Location in device settings. Begin outside, wait for a usable GPS signal, and tap Start run. Keep the app open; locking the screen or switching apps pauses recording.
Manage reminders
Use Profile → Notifications to adjust your reminders, and check device notification permissions. Focus modes and other device settings can affect delivery.
Delete your app history
Choose Profile → Privacy & data → Delete profile and confirm. This resets the local app setup and saved history. Original Apple Health records and older device backups must be managed separately.
Questions about a purchase
SuvaHealth does not process supplement payments. For an Amazon order, shipping, or returns, use the retailer's order support. For app feedback, use the support email above.
Support email is not an emergency or crisis service. Contact local emergency services if you need urgent help.